WSIA's Industrial Insurance University's

WWCP Claims Management
2010 Schedule

April 6 - June 29, 2010
in Renton, WA (LIVE)

in Portland, OR (via video conferencing)


Click Here to REGISTER Online

 

Quality Educational Programs that Foster Professionalism

One of the major goals of WSIA’s Industrial Insurance University (IIU) is to offer quality educational programs that foster professionalism for those employed in the industrial insurance field or related professions and disciplines. In support of that goal, the IIU Board of Regents developed this designation – a designation that will recognize individuals working at the highest levels of workers’ compensation and other insurance-related issues in Washington State.

The Washington Workers’ Compensation Professional (WWCP) designation identifies an individual as someone with an understanding of the unique aspects of the workers’ compensation field in Washington State. Designees will be recognized for the commitment to improving their personal and technical skills. That commitment will help improve the workers’ compensation environment in Washington State.

The course is designed to address several specific topics, including: insurance concepts, risk management, safety, and human resources. In this way, the IIU Board of Regents hopes to assist the workers’ compensation industry in its efforts to attract and retain quality people.

The designation involves three 13-week courses: (1) Statutory Requirements, (2) Medical Information, and (3) Claims Management. The classes can be taken in any order.  Classes will be presented one night a week. The format includes classroom time along with required homework assignments. Once an individual achieves the designation, he/she will need to earn “Continuing Education Credits” to maintain the designation.


About WWCP Courses


The WWCP Claims Management course addresses the details of day-to-day workers’ compensation claims, such as effective communication, TTD/LEP calculations, medical management, return-to-work and vocational rehabilitation. The expectation is that individuals attending WWCP courses will have at least 3 years’ experience in the workers’ compensation field.

Each 13-week course cost $555 ($1,665 to complete all three courses). Students attend 2½-hour evening sessions) once a week for thirteen weeks. Students must attain a passing grade on the session’s final examination to receive their certificate. Class participants must attend at least 10 of the 12 session classes to be eligible to take the final examination. The curriculum includes chapter review questions, homework assignments, and a take-home study guide. An individual must attain a passing grade on the exam for each of the three courses to receive the Washington Workers’ Compensation Professional designation.

 

Click Here to REGISTER Online

 


AGENDA for WWCP Claims Management

The dates and topics covered apply to every location

 

Tues, Apr 6, 2010

Chapter #1- EFFECTIVE COMMUNICATION
Be introduced to communication techniques that will improve the effectiveness of your correspondence (written and verbal).

Tues, Apr 13, 2010
Chapter #2 – INITIAL INVESTIGATION

Understand the importance of early investigation and how this can help reduce claims costs and resolve your claim in a timely manner.

Tues, Apr 20, 2010
Chapter #3 - TIME LOSS COMPENSATION

Gain an understanding of the general rules and time frames of time loss compensation. Be introduced to basic formulas and completion of the required SIF-5 forms.

Tues, Apr 27, 2010
Chapter #4 - LEP/SSO/LIENS
Gain an understanding of when an injured worker is eligible for loss of earning power compensation. Learn basic calculation and exceptions. This chapter will also review social security benefits and liens.

 

Tues, May 4, 2010

Chapter #5 – HEARING LOSS

Identify whether there has been injurious exposure resulting in occupational hearing loss, how to read an audiogram and determine the appropriate schedule of benefits.

 

Tues, May 11, 2010

Chapter #6 – RETURN TO WORK/TRANSITIONAL DUTY
Gain an understanding of all parties (employer, employee, voc counselor) roles and responsibilities in return to work programs and procedures.

Tues, May 18, 2010
Chapter #7 – VOCATIONAL REHABILITATION

Know and understand the roles and responsibilities of the vocational process.

Tues, May 25, 2010

Chapter #8 – RESERVING/THIRD PARTY RECOVERY
Understand how reserves affect the financial future of a company. Learn various reserving methods as well as different areas of reserving a claim. Be able to identify and investigate potential Third Party action.

Tues, June 2, 2010

Chapter #9 – MEDICAL MANAGEMENT/SEGREGATION
Identify the steps you can take to ensure that the medical aspects of a claim are managed in an effective manner.  Learn about segregation of unrelated conditions.

Tues, Jun 8, 2010
Chapter #10 - CLOSURE/PPD

Understand when a claim may be closed, when a self-insured employer my close, when the Department is required to close. Determine the appropriate schedule of benefits for PPD awards and how to complete a PPD payment schedule.

Tues, Jun 15, 2010
Chapter #11 – PENSIONS/SECOND INJURY FUND

Understand the criteria for pension consideration, the different types of pensions and the role of Second Injury Fund pensions.

Tues, Jun 22, 2010
Chapter #12 – PROTESTS/APPEALS/REOPENING

Understand the process of a disputed order. Learn the authority of the Department and Board and the requirements of the appealing party. Understand the criteria for reopening a claim, as well as the requirements.

Tues, June 29, 2010
FINAL EXAMINATION

 

Click Here to REGISTER Online

 


Spring 2010 Course Locations and Facilitators

Renton, WA – Your facilitators are Shannon Duty of Reinisch Mackenzie, PC and Kristi Milkovich of Broadspire. The course will be held at the Puget Sound ESD, 800 Oakesdale Ave SW, Renton, WA 98055. Class time is from 4:00pm to 6:30pm.

Portland, OR – Your facilitator is Karen Mulick of Sedgwick CMS. The course will be held at Kaiser Permanente (Room 2A), 500 NE Multnomah Street, Portland, OR 97232.  Class time is from 4:00pm to 6:30pm (via video conferencing).

 

Click Here to REGISTER Online

 


Continuing Education Credits

The WWCP Claims Management course will be submitted to the Department of Labor & Industries for credits toward maintaining the state's Certified Approved Claims Administrator certification.  Credits awarded will be posted here when available.

 

Click Here to REGISTER Online

 



Session Topics Addressed in other WWCP Courses

Medical Information COURSE Statutory Requirements COURSE
Anatomy/Physiology/Specialties Introduction to Industrial Insurance
Radiology Self-Insurance
Rehabilitation Revised Code of Washington, Title 51
Cervical/Thoracic Injuries Washington Administrative Code
Low Back Injuries Medical Aid Rules/Fee Schedule
Shoulder/Elbow Injuries Dept. of Labor and Industries Policies
Fingers/Hands/Wrists Accident Prevention Programs
Knees/Lower Extremities Return-to-Work
Conditions of the Feet Vocational Rehabilitation
Hearing Loss/Chemical Exposure Third Party Recovery
Pain Management/CRPS/BBP Dept. of Labor and Industries Orders
Psychiatric Conditions Courts

 

If you would like more information on any of these courses, please contact WSIA Training Coordinator Bonnie Prater at 800-736-7296 or by e-mail to bonnie.prater@wsiassn.org.

 

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Washington
Self-Insurers Association

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Phone: (800) 736-7296
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